At Techno Trade, we understand that every call matters. Our Inbound Customer Support Services are designed to deliver exceptional customer support, handle sales inquiries, and build meaningful connections with your clients.
With a trained team and advanced systems, we ensure every incoming call is answered professionally and efficiently—boosting customer satisfaction and growing your business.
What is Inbound Customer Support?
Inbound focuses on receiving calls from existing or potential customers. These calls can be related to product inquiries, support requests, service bookings, or purchases. Our expert team manages these calls with courtesy, knowledge, and care—ensuring your customers feel valued and supported.
Let us handle your incoming sales and order placement calls with speed and accuracy.
✔ Product Knowledge Support
✔ Real-time Order Processing
✔ Cross-selling & Upselling Techniques
✔ Secure Data Entry & Confirmation
We help your clients book appointments or consultations while keeping your calendar organized. ✔ Calendar Integration ✔ Real-time Scheduling & Reminders ✔ Custom Booking Scripts ✔ Confirmation & Follow-ups
We handle all general inquiries and qualify leads for your sales team to follow up. ✔ Warm Lead Filtering ✔ Data Collection & CRM Integration ✔ First-Line Information & FAQs ✔ Lead Scoring & Handoff to Sales
Build loyalty and increase retention with friendly post-purchase support.
✔ Warranty & Guarantee Handling
✔ Feedback Collection
✔ Returns & Exchange Assistance
✔ Upsell for Extended Services
+44 7354820513
info@technotsl.co.uk
Provide your clients with real-time assistance and guidance through a trained help desk team.
✔ First-Level Technical Support
✔ Escalation Management
✔ Issue Tracking Systems
✔ Troubleshooting & Guidance
Build loyalty and increase retention with friendly post-purchase support.
✔ Warranty & Guarantee Handling
✔ Feedback Collection
✔ Returns & Exchange Assistance
✔ Upsell for Extended Services